BNP Paribas


Digitising and Empowering Relationship Managers


The Work

2359 Media worked with BNP Paribas Digital Office Asia on digitalising efforts for several departments with the objective of empowering the daily work of Relationship Managers.

The Challenge

Most daily processes that an RM faces are still highly manual with tons of paperwork - e.g. sales, compliance processes, etc. These processes can be time-consuming and inefficient.

The challenge of this engagement is to bring digitalisation to vastly improve the way a Relationship Manager and prospective client interacts. What we came up with is a seamless guided experience that empowers RMs in their sales process.

The Process

Our consultants studied the processes closely with the Digital Office, then proposed and developed digital solutions (in the form of Apps) that are user-centric in design while meeting stringent security and compliance standards.

The Results

Together, we launched a seamless guided experience that empowers RMs in their sales process - significantly improving their day to day efficiency. We have since rolled out with several mobile applications to different departments

The Work

2359 Media worked with BNP Paribas Digital Office Asia on digitalising efforts for several departments with the objective of empowering the daily work of Relationship Managers.

The Challenge

Most daily processes that an RM faces are still highly manual with tons of paperwork - e.g. sales, compliance processes, etc. These processes can be time-consuming and inefficient.

The challenge of this engagement is to bring digitalisation to vastly improve the way a Relationship Manager and prospective client interacts. What we came up with is a seamless guided experience that empowers RMs in their sales process.

The Process

Our consultants studied the processes closely with the Digital Office, then proposed and developed digital solutions (in the form of Apps) that are user-centric in design while meeting stringent security and compliance standards.

The Results

Together, we launched a seamless guided experience that empowers RMs in their sales process - significantly improving their day to day efficiency. We have since rolled out with several mobile applications to different departments

 
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