TMC - MDConnect


Personalised information for each doctor at the tip of their fingers for Thomson Medical Centre


The Work

TMC recognised the importance of providing actionable information to doctors in a seamless way, in order to increase employee productivity, increase doctors retention and request ratio and increase clientele communications and satisfaction levels.

2359 was engaged to solution, design and develop mobile application for both iPhones and Android phones as well as a Content Management System to manage the information in the mobile application.

The Challenge

Hospital Information Systems have always been the centre of focus for IT sector, to organise day to day workflows. But it is only recently that with the advent of smartphones and tablets that more hospitals and medical centres are looking for smart solutions which embrace this new form factor and try to deliver a seamless experience for doctors, nurses and staff. The aim is to improve the efficiency in the business process and experience of each individual doctor, which translates to reduced operation costs and higher engagement with doctors.

Together with TMC, 2359 worked out a carefully thought solution which addresses TMC’s business challenges. As a result, TMC managed to cut down unnecessary steps and process with the aid of the platforms that 2359 built.

The Process

2359 follows agile project management methodology with TMC. A daily scrum call is setup between 2359’s scrum master and TMC’s project manager to keep track of the progress. Working with a project team of 5, 2359 ensured the successful delivery of the project within the timeline.

Smoothening Workflows

Previously, doctors had to contact clinic staff or visit clinic personally to inquire about current, past or upcoming bookings and patient information. With the help of our solution, doctors only need to utilise the mobile application to view the past and current bookings and receive push notifications when a new booking is confirmed. Information is pulled from TMC’s information system and requires no staff involvement.

The Results

The adoption rate of the doctors was high and they are relying heavily on the application to provide them information that they need and want to know. 2359 is continually engaged by TMC to introduce new features such as leave planner for doctors and addition of anaesthetist availability.

The Work

TMC recognised the importance of providing actionable information to doctors in a seamless way, in order to increase employee productivity, increase doctors retention and request ratio and increase clientele communications and satisfaction levels.

2359 was engaged to solution, design and develop mobile application for both iPhones and Android phones as well as a Content Management System to manage the information in the mobile application.

The Challenge

Hospital Information Systems have always been the centre of focus for IT sector, to organise day to day workflows. But it is only recently that with the advent of smartphones and tablets that more hospitals and medical centres are looking for smart solutions which embrace this new form factor and try to deliver a seamless experience for doctors, nurses and staff. The aim is to improve the efficiency in the business process and experience of each individual doctor, which translates to reduced operation costs and higher engagement with doctors.

Together with TMC, 2359 worked out a carefully thought solution which addresses TMC’s business challenges. As a result, TMC managed to cut down unnecessary steps and process with the aid of the platforms that 2359 built.

The Process

2359 follows agile project management methodology with TMC. A daily scrum call is setup between 2359’s scrum master and TMC’s project manager to keep track of the progress. Working with a project team of 5, 2359 ensured the successful delivery of the project within the timeline.

Smoothening Workflows

Previously, doctors had to contact clinic staff or visit clinic personally to inquire about current, past or upcoming bookings and patient information. With the help of our solution, doctors only need to utilise the mobile application to view the past and current bookings and receive push notifications when a new booking is confirmed. Information is pulled from TMC’s information system and requires no staff involvement.

The Results

The adoption rate of the doctors was high and they are relying heavily on the application to provide them information that they need and want to know. 2359 is continually engaged by TMC to introduce new features such as leave planner for doctors and addition of anaesthetist availability.

 
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